Ambulance Inc came to Hackflo with a specific problem. They needed an employee portal. Their 60+ staff had no central place to access internal forms, training resources, or company information, which meant HR and administrative requests were happening through email, phone calls, and paper. The public-facing side of their website was also out of date and no longer represented an organization of their size or seriousness. They needed both fixed in one build.
Hackflo rebuilt the public website and built a private employee portal underneath it, all on one platform. The public site presents Ambulance Inc to the community and prospective hires. The internal portal gives staff a single secured login with access to forms, resources, and tools matched to their role. Wufoo and JotForm integrations were built directly into the portal so internal paperwork moves through the site instead of through inboxes. The full project, public site and portal together, was delivered in 4 weeks.
Website Design
Website Development
Employee Portal Integration
Role-Based Access System
Internal Forms Integration
Blog & Content System
Event Management System
Mobile Optimization
Hosting & Technical Support
Website Design
Built to reflect the scale and seriousness of an EMS operation that has been running since 1977. Clean, credible, and structured so both community members and prospective hires immediately understand what Ambulance Inc does and how to engage.
Employee Portal Integration
A secured portal sitting underneath the public site, giving 60+ staff one place to log in and access everything they need. Replaces the email chains, phone calls, and paper handoffs that used to slow operations down.
Role-Based Access System
Tiered permissions so EMTs, officers, and administrators each see exactly what their role requires. Reduces noise for staff and gives leadership control over who accesses what.
Internal Forms Integration
Wufoo and JotForm forms embedded inside the portal through a custom dropdown menu. No more emailing HR, no more hunting for the right link. Forms are submitted, tracked, and stored inside the system staff already use.
Blog & Event Systems
A dynamic content layer so Ambulance Inc can publish updates, post events, and showcase community involvement without needing to call Hackflo for every change.
Hosting & Technical Support
Ongoing managed hosting and maintenance so the portal stays available for the team that depends on it every shift.
Ambulance Inc now runs on a digital foundation that matches how the organization actually operates. The website tells the story of who they are. The portal handles the internal workflow they were trying to manage out of email. 60+ staff log in daily to a system built for them, not bolted on.
The friction is gone. Employees pull up the portal, find the forms they need from the dropdown menu, submit them, and move on. HR no longer fields the same questions over and over. Onboarding is faster. Administrative work is centralized. The team has real access, real organization, and a real system to rely on.
On the public side, the new site gives the community and prospective employees a credible first impression of the organization. EMT class registrations and job applications now happen entirely online, which removes friction for applicants and administrative burden for staff. Information that used to require a phone call now lives where people can find it.
The full project, public site and employee portal, was delivered in 4 weeks. Ambulance Inc went from a website that no longer reflected them and a paper-based internal workflow to a unified digital operation that grows with the organization.
Whether you’re ready to build or just figuring out what you need, we’ll give you a straight answer, not a sales pitch. If we’re a fit, we’ll map out next steps. If not, we’ll point you somewhere better.
